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“Renters today have always had a computer, smartphone or tablet, so with Contact At Once! apartment chat, we’re making it more convenient to contact us. We’re seeing a drastic increase in engagement and time spent on our websites!”
Dana Pate, Marketing Director
Matrix Residential
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Why Mobile Text & Apartment Chat?

Contact At Once! is the only digital conversations platform that enables instant, text-based two-way connections between consumers and property managers via community websites, online ad listings, social media and more. Unlike point-to-point chat or text tools, the patented Contact At Once! platform lets customers scale text and chat across many sites for a consistent, face-to-face presence online, which helps them be immediately available to answer questions and schedule appointments. Prospects and residents avoid the hassle of phone calls, emails and waiting for follow up. Property managers instantly connect with more customers. Advertising sites boost conversions and value. Your customers are out there…go meet them!

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Text & Chat Blog

  • 3 Ways to Fix the Holes in Your Digital Strategy Today’s consumers have almost more information at their fingertips than they can handle. They do more research than ever, including performing 11 searches before taking action on a real estate site. Google even calls it a “multi-screen world,” where 90% of consumers use multiple devices to accomplish a task (like searching for an apartment). If […] Read More
  • Why Property Managers Cannot Ignore Texting Texting friends and family is second-nature, but texting a prospect? A resident? That layers on the confusion, from etiquette to response time and more. You can’t ignore the need for a property text strategy for much longer, though—not with the way things are going in society: Change #1 – The Demographic Shift You’ve probably read […] Read More
  • 4 Tips for Better Leasing Conversations via Chat Have you ever dissected a leasing/sales conversation, pointing out what went well, where a different approach might have worked better and so on? It’s common practice in sales trainings, but they mostly are based on an in-person meeting or a phone call example. Today, though, digital connections like chat and text can be more convenient […] Read More
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