Pricing

Pricing & Options

Our features are great, but our results are better. Using ContactAtOnce! to connect with 25% more online prospects means that leasing agents lease more units. Review our multifamily website chat pricing and options below and discover the value of ContactAtOnce!

Advanced Support & Tools
		Pricing & Options
		Premium Plus Chat Network	Deluxe Plus Chat Network	Essentials Plus Chat Network
Pricing	Monthly	$600	$400	$200
Pricing	One-time Setup	$600	$400	$200
Chat Network	Connect to chat leads from our exclusive Chat Network of ILS websites Connect to chat leads from our exclusive Chat Network of Independent & Property-Related websites Any old chat software can deliver chat leads from a property website, but only ContactAtOnce! also delivers chat leads from websites such as Apartments.com, Craigslist.org, Facebook, Capture The Market Videos, and other property-related websites. ContactAtOnce! powers chat on each of these sites and this means that you'll receive more renter inquiries with ContactAtOnce! and your people can use a single tool for incoming chat leads regardless of the website from which they originate.
Consumer Engagement Tools	Presence Tracking Presence Tracking Using software that monitors keyboard and mouse movement, the ContactAtOnce! chat application knows when a property's personnel are available to answer incoming chats and when they're not. It's fully automated so users never need to sign in or out (unless they really feel the need...).
	CAO-hosted customizable Chat Icons for your website CAO-hosted customizable Chat Icons for your website Choosing chat icons that look good on your site AND improve conversion is really important. With ContactAtOnce! you can select from a huge library of stock icons in various shapes, colors, and sizes. Or, for the ultimate customization, create and upload your own icon graphics.
	CAO-hosted customizable Proactive Photo Greeting and Conversation Starter CAO-hosted customizable Proactive Photo Greeting and Conversation Starter You greet every visitor to your showroom with a friendly smile and you need to do the same for visitors to your website. Our photo greeting and conversation starter does just that and is totally customizable. It can feature facebook-like pictures of personnel to make your team appear friendly and approachable.
	Add photos of property personnel Add photos of property personnel ContactAtOnce! is the only property chat solution that enables you to upload facebook-like photos of property personnel in order to personalize your website. Statistics show that using photos of real people can increase the level of response as much as 100%. For those that would rather use a team photo or an image of the property instead, this option is also available.
	Click-to-Call / Click-for-a-Callback Not available outside the US & Canada Click-to-Call / Click-for-a-Callback Not available outside the US & Canada Though chat is the thing that really juices your website conversion, click-to-call and click-for-a-callback features can also help. Shoppers enter their name and phone number, requesting that you call them back. Our software then automatically calls you (work phone or mobile phone) and connects you with the shopper automatically.
	Video Chat Video Chat When a facebook-like photo isn't enough and you want to make an even bigger, more personalized impression with a prospective customer with whom you are chatting, the video chat option allows you to stream video from your webcam to the shopper.
Property Tools	Property Dashboard Property Dashboard The property dashboard enables chat admins to see with a single glance how their properties and their sales people are performing.
	Unlimited Users
	Web-based Reporting Web-based Reporting You get extensive web-based analytics and reporting, including the exclusive ContactAtOnce! industry comparison report that shows how your property's performance compares to that of other properties across a variety of key performance indicators.
	Online Training & Webinars Online Training & Webinars ContactAtOnce! is the only chat vendor provides live online webinar-based training.
	Automated Lead Capture & CRM Integration Automated Lead Capture & CRM Integration At the completion of a chat conversation ContactAtOnce! extracts customer information automatically and feeds it into your CRM system.
	Chat Forwarding & Chat Conferencing Chat Forwarding & Chat Conferencing This feature makes it easy for one user to forward a chat to another user or for multiple users to conference together in a single chat conversation.
	CAO Mobile Chat- iPad & Smartphone Mobile Chat for iPhone, iPad & Smartphones ContactAtOnce is the first and only property chat provider with both a native iPad/iPhone chat app as well as a micro-browser based mobile chat app that works across virtually all other smartphones including Android, Blackberry, Palm/HP, and Microsoft-based devices. These apps make it easy and convenient for property personnel to answer more chat leads and schedule more appointments.
	Keyword & Click Path Analytics
Extend Your Chat Network	Add chat to additional Property Website
	Add chat to Craigslist Listings *Not available outside the US & Canada
	Add chat to Landing Pages & Micro sites
	Add chat to Facebook Page
	Add chat to Email Campaigns
Partner Plugins	Capture the Market Video Integration
	Social Media Toolbar
	Monthly account review by Property Advocate Monthly account review by Property Advocate Our Property Advocates work on your behalf to analyze chat performance at the Property and employee level and make recommendations for improvement. It is like having your own chat expert on staff (but considerably less expensive).
	Rollover Feature to Support Internal Call Center
	Property Management Enterprise Features Property Management Enterprise Features As described in more detail under the Property Group tab, ContactAtOnce is the first and only chat solution with property management features that make it easy and effective for property groups to deploy, manage, and report on chat across all stores in the group.		$50 per property	$50 per property