Reviews

Apartment Chat Vendor Reviews

Chris Brown, Apartments.com

“Renters who are talking to the leasing office using live chat want a different experience. We have experienced a 20% increase in leads for Apartments.com communities using ContactAtOnce! chat.”

Kim Small, Morgan Group

“About 20% of our chats are coming from residents. It is so much quicker to be able to chat about, “I need this replaced in my apartment, or I need this to be looked at.”

John Slattery, Weinstein Property

“The days of renters submitting online guest cards and waiting for an email response are becoming a thing of the past. Prospective renters want instant access to the leasing office during their apartment search and ContactAtOnce! live chat makes this possible.”

Carina Bryars, Greystar

“ContactAtOnce! has been a great way for us to set appointments and get leases. The reaction from the staff has been really positive. They really enjoy being able to communicate with potential renters as well as residents.”

Dean Boswell, TriBridge Residential

“As soon as we launched ContactAtOnce! apartment chat at six test properties we immediately began receiving word from our other community managers saying, ‘I want chat on my property.’ The management and onsite teams really love the chat feature. We’re starting to see leases from it left and right!”

Gina Erwin, Arcadian Real Estate Group

“The most surprising thing to the staff is how much residents are using it. They get an opportunity to reach residents that they never had before.”

Christie Sandlin, Riverstone Residential Group

“We added the ContactAtOnce! chat solution because our clientele is mainly internet-based and its a great way to chat with clients and get prospective residents.”

Erica Askew, Alliance Communities

“We added Contact At Once! because we know our customers are as busy as we are and their time is valuable too. With live chat from ContactAtOnce!, customers get instant gratification when they need an answer to a question instead of emailing back and forth over a whole day period.”

Tracy Vegeler, WhiteCo Residential

“I use ContactAtOnce! chat on my property website and I can’t tell you enough how much we LOVE it! We’ve been live for about 2 months now and have generated more leads and converted more leases using ContactAtOnce! than most of our other internet and guide ads.